Last revised: September 29, 2022.
1. What Information Does Azingo Collect?
The types of information we collect depends on the nature of your interaction with us. We may collect and use several types of information from and about you, including:
Personal information. Privacy laws in Canada generally define “personal information” as any information about an identifiable individual, which includes information that can be used on its own or with other information to identify, contact, or locate a single person. Personal information may be collected online when you voluntarily register with us or update your existing profile with us, purchase products or services, sign up for newsletters or emails, use chat or telecommunication features, enter contests or other promotional opportunities or interact with our advertising on third-party websites. Here are the types of personal information we may collect when you navigate the Platform:
Contact information. For example, your name, postal address, telephone number, email address and login credentials. In certain circumstances, we may request a video call during which we may request to verify your identification with a driver’s license or similar card and to verify your credit card.
Your personal preferences. For example, preferences based on previous transactions and page interaction information (including the timing, frequency and pattern of use) and marketing consent.
Your transaction information. For example, products and services purchased, delivery addresses, methods of payment, amounts paid and card details. Technical information. For example, IP address, geographical location, browser type and version, operating systems and platforms, referral source, length of visit on the Platform, page views and website navigation paths.
Other information you provide us. For example, information contained in or relating to any communication that you send to us or send through the Platform (including the communication content and metadata associated with the communication) or any other personal information that you choose to send to us.
2. How does Azingo Collect Information?
Azingo uses different methods to collect your information, including through:
Direct Interactions with You. We collect information you directly provide us by, for example, filling in forms or corresponding with us by email.
Website Tracking Tools. We may use web beacons or pixel tags to compile statistical information, for example, regarding website user demographics, preferences and traffic patterns.
Social Networking Platforms. We may offer you the opportunity to engage with our content on or through third-party social networking websites, plug-ins, and applications. When you engage with our content on or through third-party social networking websites, plug-ins, and applications, you may allow us to have access to certain information associated with your social media account (for example: name, username, email address, profile picture, gender) to deliver the content or as part of the operation of the website, plug-in or application.
3. Interest-Based (behavioural) Advertising and Third Parties
Links to Third Party Websites. Our website may contain links to other third-party websites or internet resources which are provided solely for your convenience and information. As will be evident, when you click on one of those links, you will be leaving Azingo’s Platform and going to the third party’s website. Any information provided to such third party is governed by their privacy policies, which you may read on the applicable site. Azingo has no responsibility or liability for, or control over, the collection, use, and disclosure of your personal information by those third-party websites or internet resources.
4. For What Purposes Does Azingo Use Personal Information?
We use your personal information to operate, provide, develop, and improve our products and services, including in connection with:
Account management. We use your personal information to verify your identity and manage your account.
Purchase and delivery of products and services. We use your personal information to deliver products and services, process payments and communicate with you about your products and services and promotional offers.
Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences and personalize your experience with the Platform.
Improve Azingo. We use your personal information to operate, evaluate and improve our business, including to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Platform.
Interest-Based (behavioural) Advertising. We may use your personal information in connection with Interest-Based (behavioural) Advertising. For more information, see “3. Interest-Based (behavioral) Advertising and Third Parties”.
Employment. Azingo may use and disclose your personal information to administer and process your application for employment with Azingo and related matters.
Other. We may use your personal information as required or permitted by applicable law, to prevent fraud or criminal activity, to protect or enforce the rights of Azingo and to safeguard the security of our customers, Azingo and others.
5. How Azingo Shares Personal Information
Azingo does not sell our customers’ personal information to any other party. However, in the normal course of business, we may share some of your personal information for our legitimate business purposes and as required or permitted by law, including:
With affiliates. Azingo may share personal information amongst our corporate affiliates.
With Third Party Providers. Azingo may disclose your personal information to Third Party Providers in connection with your purchase or use of Third Party Services.
With legal authorities. Azingo and its service providers may disclose your information as permitted or required to comply with any court order, law, or legal process, including to respond to any government or regulatory request, in accordance with applicable law.
6. Retention, Location, and Protection of Personal Information
Azingo employs safeguards, including organizational, technical, and physical measures, appropriate to the sensitivity of the personal information in its possession or under its control to protect that information from unauthorized access, collection, use, disclosure, disposal or similar risks. [For example, we store all the personal information you provide on our secure (password- and firewall-protected) servers and all electronic financial transactions entered through our application are protected by encryption technology.] While Azingo uses reasonable efforts to protect your information, no method of transmission over the internet, or method of electronic storage is 100% secure, and therefore, Azingo cannot guarantee absolute security of your personal information.
7. Accuracy, Access to Personal Information and Withdrawing Consent
By law you have the right to request access to and to correct the personal information that we hold about you. You may review, verify or correct your Azingo account information through Azingo’s Platform. You may also contact us using the information provided below under “9. Contact Us” to request access to, correct, or delete any personal information that you have provided to us.
We may request specific information from you to help us confirm your identity and your right to access and provide you with the personal information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you, or we may have destroyed, erased, or made your personal information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions. Examples of such exceptions include: information protected by solicitor-client privilege, information that is part of a formal dispute resolution process, information that is about another individual that would reveal their personal information or confidential commercial information or information that is prohibitively expensive to provide.
Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us using the information provided below under “9. Contact Us”. Please note that if you withdraw your consent we may not be able to provide you with a particular product or service.