Azingo’s customers receive world-class technical support from senior engineers with in-depth knowledge of our Azingo Mobile platform, mobile-optimized Linux kernels, chipsets, drivers, middleware technologies, mobile applications and development tools.

We also offer tailored training workshops on our platform and software components. We take pride in delivering both world-class products and excellent customer support.

The following services are provided as part of Azingo’s product subscription and support program:

• Email and phone access to support engineers from 9 a.m. to 5 p.m. Indian Central Time
• The option to extend support hours
• Same-day response with guaranteed problem escalation
• Software downloads including the latest software release as well as any updates or enhancements occurring in-between releases
• Online documentation
• Open and closed problem reports (with the resolution for each closed problem report)